RLM-Cloud is a 24x7 operational, real-time, end-to-end interactive customer loyalty solution which fully empowers business users to define and launch any type of customer loyalty promotion concept with unprecedented ease and speed.
Target promotions based on subscriber segmentation in combination with RLM-Cloud’s dynamic segmentation logic
Reward loyal subscribers with promotional offers and personalized messaging
Up-sell and cross-sell services as well as drive adoption of new or trial services
Influence subscribers in establishing new usage, payment patterns, or other desired subscriber behaviors
Increase brand awareness and subscriber excitement with promotions based on popular culture, game-like promotions, lottery or raffle promotions, and many other promotional approaches
Reduce churn with better customer experiences and win-back promotions
Use RLM-Cloud Dashboard’s suite of real-time WWW-based views to track and analyze promotion effectiveness and aid the Marketing Team in promotion evaluation, budgeting, and planning
Use RLM-Cloud’s open-ended flexibility to specify new carrier-specific promotions that RateIntegration operations staff will implement as a custom template within the operator’s RLM-Cloud