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RateIntegration delivers the industry’s only third generation Customer Loyalty Management (CLM) solution to the global Telecom, Media, Web 2.0 and Financial Services markets.
The Company’s CLM solution (RLM 3.0™) has enabled service providers worldwide reduce customer churn, increase average revenue per customer and increase revenues through partners. RLM enables real-time, transaction-level micro-segmentation of customers, price plan and promotion modeling, simulation and competitive analysis, transaction-level charging, rating, promotions processing and transaction-level profitability analytics. RLM, was built for the business user, and can be rapidly implemented without replacing existing IT systems, without creating multiple copies of existing data and without on-going custom programming to support the industry’s evolving requirements.
RLM is based on the Company’s flagship PriceMaker™ software, a massively scalable transaction pricing & policy engine that has enabled service providers as diverse as BT, Vodafone, TeliaSonera, KPN and Swisscom as well as innovative rapidly-growing operators like iBasis, Zain and Chess process billions in revenues, while reducing churn and increasing average revenue per customer and partner at the lowest total cost of ownership in the industry.
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