Solutions

RMS 3.0 Modeling Server
RLM 3.0 Loyalty Manager
ARS 3.0 Rating Server
RAS 3.0 Assurance Server
 

Partners in
Loyalty Management

- Sicap selects RateIntegration for Loyalty Platform
 

Case Studies

 - Sicap selects RateIntegration for Price Broker Suite
 

‘The mobile industry is experiencing a period of evolution, with traditional voice revenues in decline. To ensure that they stay competitive, operators need to ensure that they have the most efficient billing systems in place in order to maximise revenues. Moreover, with the average churn being close to 20%, a billing solution which incorporates customer loyalty schemes and user-friendly credit reloading systems is an invaluable element in maintaining a satisfied subscriber base.’

Christian Giroux, Head of Product Management
Sicap

RLM 3.0 Loyalty Manager is a policy driven platform that is distinct from silos where these loyalty capabilities or campaign management tools exist today. This platform provides a centralized area for establishing policies, viewing customer profiles and data from other silos, where this capability is distributed today, for a unified view that can then be used to offer next-generation loyalty products for increased retention, additional revenues from existing partners and enabling “loyalty bridges” across partner networks for even greater market share and new revenue sources.

• Federate loyalty capabilities that exist in your current business systems
   
• Configuration-driven UI means: 1. Business users can drive it and 2. Deploys in weeks not months
   
• Leverage the power of real-time context and location sensitivity to offer complex promotions such as location based services
   
• Correlate this in real-time to get the 360° view of your customer you’ve been missing
   
• Model promotions against actual customer data at the speed of thought with accurate insights
   
• Set your marketing wizards free with unlimited cross-product, cross-period, cross-partner and cross-whatever loyalty management capabilities
   
• Dynamic customer-segmentation and targeting enables higher-value services that increase value perception by the customer and “stickiness”
   
• Enable partner participation to reach a much larger new shared customers base to increase revenues and “linked-loyalty”

While systems exist that take content, format it for delivery and perform transformations this is the only platform that can perform high-volume processing of events and flows in real-time for the purpose of determining loyalty awards based on defined rules. Welcome to 3rd generation loyalty management.

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