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Customer Case Studies

 - British Telecom
  Complex Contract Processing

 - Swisscom Mobile
 
Pre-Paid Revenue Assurance

 - MTC Vodafone
  Consumer Pricing

 - TeliaSonera Sergel
  Pricing for ASPs

 - Vercuity
Telecom Bill and Cost Audit
 

Solutions

RMS 3.0 Modeling Server
RLM 3.0 Loyalty Manager
ARS 3.0 Rating Server
RAS 3.0 Assurance Server
 

'Enterprises turnVercuity80 to Vercuity for our expertise in managing their telecom invoices. RateIntegration’s product provides another way for us to increase our value to our clients who seek to gain greater visibility and control over their telecom expenses.'

Bill Walsh, President Vercuity Solutions

Telecom Bill and Cost Audit at Vercuity

Vercuity200


About Vercuity

Vercuity is the largest and most experienced provider of Telecom Expense Management solutions in the US. Vercuity offers a robust portfolio of fully-managed services, from contract negotiation and procurement through to audit services and expense allocation, invoice and asset management services.

 

Background

 

According to an Aberdeen Group report, the average Fortune 500 enterprise spends about $116 million on telecommunications services each year. The average mid-market company weighs in at $26 million per year. Aberdeen’s research indicates that errors account for between 7 and 12% of what enterprises spend on telecommunications. Given these numbers, for large enterprises, the leakage associated with communications services can easily translate into several millions of dollars annually.

 

Requirements

  • Enable bill audit teams (with no IT or programming skills) to model all pricing data and pricing logic contained within highly custom one-off pricing agreements or standard tariffs, including all manner of pricing, bundling, discounts, waivers, promotions, volume commitments and custom price determinations.
  • Provide an intuitive and easy-to-use environment where auditors and business analysts have full visibility into and full control over the contract-based pricing used for validation and compliance.
  • Enable the processing of millions of event records representing recurring, non-recurring and event level charges against the custom contracts between service providers and / or enterprises.
  • Comparison of calculated charges against actual billed charges to identify exceptions for dispute processing and resolution.
  • Enable rapid integration with existing legacy systems, data and workflows. The server must be fully configurable to work with existing data formats and existing database tables to avoid data transformations that could add complexity.
  • Deliver enterprise-class performance on scalability, reliability and operational efficiency that reflect the demands of auditing the multi-million telecom spend across multiple enterprises with hundreds of millions of events and transactions per month in the aggregate.

 Business Benefits / ROI

  • Turn-key installation completed in less than 10 weeks for six major carrier – customer agreements
  • Audit team of four trained on the job during the project so that they could continue training others auditors
  • Institutionalized hundreds of “manual rules” and “manual spreadsheets” from individuals’ computers and “knowledge-base” into PM-Assurance Server for on-going automated audit processing
  • Increased the errors detected in enterprise bills by 2-3% within the first four weeks of implementation
  • Reduced the time to audit an enterprise invoice by 70-80%

 

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