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| By processing actual network events in real time, our solutions enable service providers to convert customer activity into intelligence on customers. Or to put it another way, transform customer behavior into usable information and get the right information to the right customer at the right time. Our solutions are designed for telecommunication, retail and financial service providers. We have solutions targeting Churn Reduction, Revenue Enhancement, New Subscriber Additions, Mobile Advertising, Points Management and Coupons Delivery. |
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| Our portfolio contains a range of different solutions; some of them are outlined below. |
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| The Customer Messaging and Communication solution enhances the end customer experience by enabling the service provider to deliver timely and personalized promotional and brand-driven messaging to mobile subscribers. |
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The Mobile Advertising Solution delivers targeted and timely messaging and advertising to the end customer and is a core feature of the RLM 24x7 on-line platform. This solution supports multi-channel and multi-modal delivery methods for dynamically targeted advertising to mobile and household screens.
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| The Reload Incentives solution includes a set of loyalty promotions aimed at prepaid subscribers to encourage increased use and spending thereby having a positive impact on cash flow and average revenue per user (ARPU). |
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| The VAS Revenue Growth solution contains a set of loyalty promotions aimed at all mobile users to make them aware of all the latest Value Added Service offers for things like music downloads, ringtones and videos as well as new service roll-out and event advertising. |
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| The Credit and Collection solution comprises a set of loyalty promotions intended for postpaid customers for any form of voice-only or multi-service communication package and boosts revenue collection and cash flow by incentivizing customers to improve their payment behavior. |
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The Loyalty Points Manager enables service providers to deploy a new loyalty points program quickly and easily. They can award and redeem points based on a number of policies and parameters which can be set by the service provider's Product Marketing teams. End customers may be asked to enroll explicitly on the loyalty points program before being allowed to enquire about their points balance, points history or redeem points for awards as defined by the program's rules. Alternatively, depending on the required business rules, end customers may be automatically enrolled and become eligible for rewards and bonuses as define by the points program.
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The Coupons and Vouchers Module is a valuable addition to RLM's capabilities and significantly enhances its interactive promotions functionality. This enables RLM to incorporate partner-based awards and goods using e-coupons and e-vouchers into any loyalty or promotional campaign.
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| In addition to the solutions outlined above, Custom Solutions are available to ensure your precise loyalty and promotional business needs are fully satisfied. Please do not hesitate to contact us with your requirements. |
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